eCommerce Consultancy Services We Offer
- What The Data SaysWe start with what the numbers already show: where people arrive, where they leave, which products sell and which sit still. The data is usually there. Nobody has had time to work out what it is saying. That is what month one is for.Contact us
- Tracking and MeasurementMost stores cannot explain why they are not converting, because the events that would tell them were never set up. We add the tracking that makes the next two months worth having. If yours is already set up properly, we skip this and go straight to what the data is telling you.Contact us
- The Customer JourneyWe go through the journey as a customer would: finding a product, choosing a size, getting to checkout. Then we look at the design decisions behind each step and whether they are helping or getting in the way.Contact us
- Speed and Technical HealthSpeed, hosting, plugin load, checkout behaviour on a phone. Technical problems rarely announce themselves, they just quietly cost you orders, and they are usually the cheapest thing on the list to fix. On Alex Eagle, load time improved 456%.Contact us
- Traffic and MarketingWe look at where your traffic comes from and whether it is the right traffic. If you already work with an SEO, PPC or social agency, we work alongside them. If you do not, founder Jamie has spent 20 years building a network of specialists in PPC, SEO, social, photography and content, and introduces you directly.Contact us
- ImplementationRecommendations you have no time to act on are worth nothing. We can make the changes ourselves: a checkout change, a template rebuild, a set of email flows, each quoted separately once we know what it involves. You decide what is worth doing, we implement it, and we watch what it does afterwards.Contact us
More Services
Strategy
Before any design or development begins, we take the time to understand your audience, your industry, and your digital performance. Through research, conversations, and data analysis, we set the direction for your brand so every decision that follows has a reason behind it. Our strategy process reflects the real decisions founders face: where to invest, what to prioritise, and how to build a store that grows with the business.
Branding & Web Design
We work with independent fashion and lifestyle brands where visual identity and digital experience are inseparable. The design has to earn its place: it needs to look considered and perform commercially at the same time. Through art direction, UI and UX design, and a cohesive design system, we build identities that hold up in both directions.
WooCommerce Development
Your store built around how you actually trade, rather than forced into a template. Product and variant structures that match your collection. Editorial and lookbook templates alongside the shop. A checkout built around your customers rather than a plugin's defaults. How we get there depends on the project: sometimes a full custom build, sometimes a proven framework we extend and adapt to fit. As an official WooCommerce Agency Partner, every build is led by founder Jamie and every integration is tested before launch.
Shopify Development
Shopify handles hosting, security and updates, so the work goes into what customers see: product and collection structure that matches your range, editorial templates alongside the shop, and a checkout set up around your customers. Every theme is built on block-based sections your staff can manage without a developer, and every app and integration is tested before launch.
Performance & Growth Support
A store that stays the same is not standing still: it is falling behind. This retainer covers the work that keeps a WooCommerce store safe and fast: managed hosting, WordPress and plugin updates, security patching, and daily real-time backups. Shopify stores are covered too, with support for the theme, apps and configuration rather than the infrastructure. Once a year we review the performance data with you, with quarterly and monthly reviews available on request. Built for independent fashion and lifestyle brands who want their store looked after and reviewed, not left until something breaks.
Email Marketing
We run email marketing in-house. Klaviyo and Mailchimp, campaign strategy, list segmentation, automated flows, design and template build. It is the revenue driver most independent brands leave untouched. Beyond email, founder Jamie has spent 20 years building a network of specialists in PPC, SEO, social, photography and content.
eCommerce Consultancy Insights
Our Insights are written for independent fashion and lifestyle brands who run their own store. Most cover the same ground a review does: what the numbers are saying, where stores get stuck, and what we would change first.
0 Comments23 Minutes
Growing a Fashion Brand Online in the UK: The First Year
The first year of selling fashion online sets the shape of everything after it. The range you launch with, how you price it, what you measure and where your first marketing budget goes all compound. Get them right and year two is about growth. Get them wrong and year two is spent unpicking them.
0 Comments42 Minutes
eCommerce Content Strategy for Fashion and Lifestyle Brands
Most independent fashion and lifestyle eCommerce brands spend on Meta ads, seed products with TikTok creators, and publish the occasional blog post. Few have an actual eCommerce content strategy connecting those efforts to a brand story, a customer journey, and commercial outcomes like repeat purchase rate or average order value. This Insight is a practical playbook for founders and marketers at brands between £200k and £2M in revenue who want to build a successful eCommerce content strategy for their target audience, not just post more often.
0 Comments25 Minutes
eCommerce Returns Strategy for Fashion and Lifestyle Brands
For an independent fashion or lifestyle brand, eCommerce returns are easy to treat as a cost to be tolerated, a bit of admin that happens after the sale. That view is expensive. In fashion, returns run higher than in almost any other category, because fit and colour are so hard to judge on a screen, and every returned parcel carries shipping, handling and the risk of a markdown that eats into already tight margin.
0 Comments48 Minutes
eCommerce Website Rebuild: How to Redesign Your Store Without Losing Sales
If your eCommerce website feels like it is held together by outdated plugins and emergency patches, you are not alone. Many retail and lifestyle brands reach a point where incremental fixes no longer address the underlying problem, and a full eCommerce website rebuild becomes the most commercially sound decision available.
0 Comments34 Minutes
eCommerce Email Marketing: Flows, Strategy and Benchmarks
Email flows every online store needs, from welcome and abandoned cart to post-purchase and win-back, with realistic open, click and conversion benchmarks.
0 Comments39 Minutes
eCommerce Hosting: How to Choose the Right Setup
Your eCommerce website lives or dies by what's running underneath it. While customers see product pages and checkout flows, the infrastructure powering those experiences determines whether they convert or bounce. In 2026, eCommerce hosting has evolved far beyond basic server space into a complex ecosystem of managed cloud services, global content delivery networks, and security layers that directly impact your bottom line.
0 Comments31 Minutes
Essential eCommerce Site Search Tips for Enhanced Customer Experience
Your search bar is probably the most underestimated feature on your entire online store. While most brands obsess over homepage banners, product photography, and checkout flows, the humble search box quietly drives some of the highest-intent traffic on your site and often gets neglected in the process. Following ecommerce site search best practices is crucial for maximising the impact of this powerful tool.
0 Comments30 Minutes
Workflow Automation: Definition, Benefits, and How to Get Started
Workflow automation is revolutionising the way businesses operate by streamlining repetitive tasks and optimising workflows with minimal manual effort. By leveraging software to automate routine actions, organisations can boost efficiency, reduce errors, and free up employees to focus on higher-value work. This article explores the fundamentals of workflow automation, its benefits, practical applications across departments, and how to successfully implement it to drive better business outcomes.
0 Comments42 Minutes
B2B eCommerce Website Development: Strategy, Features and Build Steps
What B2B eCommerce needs that retail does not: customer groups, tiered pricing, approval workflows and quick ordering. What it costs, and how to phase it.
0 Comments34 Minutes
eCommerce Personalisation: 12 Tactics You Can Use Now
eCommerce personalisation shows each shopper the products, content and offers that suit them. Here are 12 practical tactics, the data behind them, and how to measure the return.
0 Comments42 Minutes
What Is An eCommerce Website? (2026 Guide)
An eCommerce website is a store that runs online: product discovery, selection, secure payment and order tracking in one place, open around the clock. This guide covers how the parts fit together, what a good one needs, and where independent brands usually get it wrong.
0 Comments38 Minutes
Fashion eCommerce: Trends, Strategies, and Examples from 2025
Fashion is the largest category in online retail and the hardest to sell in: sizing, returns and imagery all decide whether a customer buys. This article covers the trends that mattered in 2025, the strategies behind them, and examples from brands doing it well.


















